For customers
Track your order
If a small business sent you a WISMO tracking link, that link is where your order lives. Paste it below, or see how to find it again.
Open your tracking page
Where to find your tracking link
The business you ordered from sends the link themselves, usually in the same chat where you placed the order: WhatsApp, Instagram, Facebook Messenger, a text message or email. Search that chat for wismo.live/track and it should be the first result. Some sellers also send order updates by email, so check your inbox and spam folder for an email about your order.
Can’t find it? Ask the seller
WISMO can’t look up an order by your name, phone number or email. Each order belongs to the business you bought from, and only they can see it or send the link again. Message them and ask for your tracking link. It takes them a few seconds from the app.
What the tracking page shows
Where your order is right now, the updates the seller has posted, when it’s due and what has been paid so far. It opens in any browser: there’s no app to install and no account to create, and you can check it as often as you like.
Looking for something else?
- An order from a big online shop (Amazon, Walmart and the like): WISMO can’t track it. Use the tracking in that shop’s app or order-confirmation email.
- “WISMO” as in “Where Is My Order?”, the retail support term: seewhat WISMO means and what causes it.
- You sell things and want to send tracking links like this: seewhat WISMO does. It’s free for your first 30 orders.