For small businesses that take orders by message
WISMO (wismo.live) is a simple order app for small businesses that take orders by message.Keep track of orders, payments and due dates. Give customers a link to check their order, with no app for them to download. Free for your first 30 orders, then Pro from $9.99/month.
Got a tracking link from a seller? Track your order
Who it’s for
If your orders arrive as a WhatsApp message, an Instagram DM, a phone call or a chat at the counter, WISMO was built for you.
Clothing & sneakers
White Sneakers UK 9
Phones & gadgets
Phone 256 GB
Food & groceries
Weekly Veg Box
Custom gifts & crafts
Engraved Gift Box
Tailoring & fashion
Suit Alteration
Jewellery
Silver Pendant
Home & services
Roller Blinds ×3
When orders live in chats, notebooks and your head, the same questions come up every week. Some from you. Some from your customers.
WISMO keeps the answers in one place.
How it works
You install WISMO. Your customers don’t need to.
Step 1
A customer messages you. Paste their message and WISMO fills in the order for you to check. Or add it yourself in a few taps.
Step 2
Move the order through your own stages, like “Packed”, “Stitching” or “Out for delivery”. Add a note or a photo when there’s news.
Step 3
Every order has its own tracking link. Send it on WhatsApp, Instagram, SMS or email, wherever you already talk.
Step 4
Your customer taps the link and sees their order in the browser. No app to download, no account to make.
Customer tracking
Every order gets its own page. Send the link once, and your customer can check on their order whenever they like. You get fewer “is it ready yet?” messages.
No app for your customer. Just send them the link.
Shown in your own words, with the stage names you choose.
Every note you add appears on their timeline. Photos too, on Pro.
Deposit, part-payments and total, so there’s no awkward chasing.
Your name and logo at the top, and no WISMO branding on Pro.
On orders where the link was opened, customers checked it a median of 5 times before the order was done. That is five messages you did not have to answer.See the data
Your work, their peace of mind
Nothing about how you make things changes. WISMO just remembers the details and tells your customer where things are.
1The work
2The order, in WISMO
3What your customer sees
Everything else
Tracking links are where most people start. This is what keeps them using WISMO every day.
Skip the typing
Copy the message and paste it into a new order, or share it to WISMO from WhatsApp. For Instagram, choose a screenshot of the chat. WISMO fills in the order, and you check it before you save.
Know what needs doing
Every order sits on a calendar by its due date. WISMO reminds you the day before something is due, and sends a short summary each evening, at your local time.
Know what’s been paid
Record the deposit when you take the order and each payment after it, by cash, bank transfer, card or another way. WISMO shows what is paid and what is left, and reminds you about orders that are not paid.
Know your customers
Every customer gets a page with everything they’ve ordered, what they’ve spent and anything still outstanding. Start typing a name and WISMO fills in the rest.
And the rest: stock counts, stats, profit by item, invoices and CSV export.
All included on the free plan.
Your store page
ProPut what you offer on your own page at yourname.wismo.live. Share it in your Instagram bio or on WhatsApp. Customers browse, pick what they like and send you an enquiry.
Your products or services, with photos and prices or “price on request”.
Their picks, a date and a note. No payment and no account needed.
Talk about it first if you like. Then one tap turns it into an order.
With its own tracking link, just like every other order in WISMO.
There is no cart and no checkout. Nothing is bought without you. The page starts the conversation; you still agree the details. Your catalogue is free on every plan.
Welcome to our store
Kickback Sneakers
Clean, checked pre-owned sneakers. Shipped nationwide.
Find something for you
What we offer 2
Real businesses, real numbers
Resellers, clothing and sneaker shops, food businesses, makers and service providers, in many countries and currencies. These figures come straight from the app, not from a marketing deck.
From WISMO’s own database, as of October 11, 2026. Deleted and internal accounts are left out. How we count
Featured on
Pricing
Free covers your first 30 orders with nearly everything included. Pro is for when you need more and want it to show your own brand.
A real way to run your orders, not a trial.
$0forever
No card needed.
For when you are busy and want it to show your own brand.
$9.99/ month
or $69.99 a year. You save over 40%
Everything in Free, plus:
Billed through the App Store or Google Play. Cancel any time.
Questions
The name comes from "Where Is My Order?". This is a common customer question in online shopping, and also a short name used in ecommerce support. WISMO the app (wismo.live) is not that acronym or any of the other companies called WISMO; it turns the question into a product: a mobile app that lets small sellers create orders and share branded tracking links so customers always know where their order stands.
WISMO (wismo.live) is a mobile order management app for small business owners, free for your first 30 orders. It replaces orders scattered across DMs with one dashboard, and gives every order a branded tracking link your customers can view without downloading an app.
No. Customers simply click the tracking link you share via WhatsApp, SMS, or email. The tracking page opens in their browser. They do not need to download an app or sign up.
Spreadsheets, Notion and Airtable are good at storing your orders, and Shopify is built for customers who buy from a catalogue without talking to you. None of them gives each customer a link to check their own order. WISMO does: every order gets its own tracking page that your customer opens in a browser, so they stop messaging you to ask. Many sellers keep their current tool and use WISMO as well. wismo.live/alternatives explains when each one is the better choice.
Yes, on every plan, including free. You can publish a store page at your own web address, where customers browse your catalogue and send you an enquiry. You accept or decline it. If you accept it, it becomes a normal order with its own tracking link. There is no cart, no checkout and no payment on the page, so nothing is ever bought without you. The catalogue itself is free on every plan, because it also fills in your order form as you type.
Yes, for the things you sell, on every plan. Turn on stock for a product in your catalogue and the count goes down when you take an order and comes back if the order is cancelled or returned. You get one alert when it runs low, and a history of every change. It never refuses an order: if you sell more than you have, the item shows as oversold. It does not track materials or ingredients.
WISMO is built for small businesses that take orders through conversations. This includes resellers of clothing, sneakers, phones and gadgets, food and grocery sellers, bakers, tailors, jewellery makers, artists, printers, service providers and anyone who currently manages orders through Instagram DMs, WhatsApp messages or phone calls.
WISMO is free for your first 30 orders, with the calendar, analytics, customer directory, invoices, follow-up reminders and CSV export included. If you need unlimited orders, tracking and store pages without WISMO branding, photo updates or customer email notifications, upgrade to Pro for $9.99/month or $69.99/year. The yearly plan costs over 40% less than paying monthly. A 7-day free trial is included with either plan.
After creating an order in the WISMO app, you get a unique tracking link. Share it via WhatsApp, SMS, email, or any messaging platform your customer uses. One tap and they see their order status.
Yes, on Pro. When you add a customer's email to an order, they automatically receive branded email notifications whenever the order status changes or you post a progress update.
Something else? Email support@wismo.live. A real person will answer.
Still comparing? See the best order tracking software for small business, side by side. Here for the support term? What “WISMO” means in ecommerce.
Free for your first 30 orders. No card needed. On iPhone and Android.