About WISMO

A simple app for the order side of small businesses

WISMO helps people who make and sell things keep their orders in one place. It also gives their customers a link to check an order without asking.

Why WISMO exists

Most order software is built for online shops with a cart and a checkout. But a huge number of small businesses don’t work like that. A customer sends a WhatsApp message or an Instagram DM, you talk it through, agree a price and a date, and get to work. There is no “order page”. There is only a conversation.

That works until it doesn’t. The details end up spread across chats, a notebook and your memory. Someone asks “is it ready yet?” for the third time. A deposit goes unrecorded. A due date slips because it was buried twenty messages up.

WISMO (wismo.live) is a mobile app that gives those orders a home. You add the order in a few taps, move it through your own stages, record what’s been paid, and send your customer a link. They open it in their browser, with no app and no account, and see where their order is.

What it does, in four lines

Add an order: customer, what they want, when it’s due, what they’ve paid.
Share the tracking link: on WhatsApp, SMS, email or wherever you talk.
Update as you work: your customer sees progress on a page with your name on it.
Keep track of payments: deposits, part-payments and what’s still owed.

Around that sit the calendar, reminders, customer history, a catalogue with stock counts and your own store page. See every feature.

Who uses WISMO

Resellers of clothing, sneakers, phones and gadgets. Food and grocery sellers. Bakers, tailors, jewellery makers, artists and crafters. Printers, fitters and other service businesses. Anyone who takes orders through conversations. They’re spread across many countries and currencies; WISMO was never built for one market or one kind of seller.

businesses running orders in WISMO: 100+
orders added so far: 600+
times a customer checked their order: 1,600+
currencies used by sellers around the world: 19

From WISMO’s own database, as of October 11, 2026. Deleted and internal accounts are left out. How we count

Who builds it

Ashish Vijay is the founder of WISMO. He builds the app, handles support, and talks with the small sellers who use it day to day.

Everything on the WISMO blog is written from that work. It covers the problems sellers really have, and what the anonymised order data from the platform shows about how custom orders really behave. Where a guide cites a WISMO figure, it states the sample size and the period it covers. The short, checked version of what WISMO is and isn’t lives on the WISMO facts page.

Elsewhere: @ashishvijay_ on X

We show our working

Our usage numbers come straight from the database, and the order data behind our guides is published with its limits.

A person answers

Email support@wismo.live or find us on Instagram, Threads or X.

WISMO vs “WISMO” (the acronym)

You may have seen “WISMO” used as an e-commerce acronym for “Where Is My Order?”. It is a common customer question in online shopping, used by large platforms like Shopify, Amazon and others.

WISMO is different. It is a mobile app atwismo.live, made for small, independent sellers who don’t use Shopify or large e-commerce platforms. The name is a nod to the customer’s question; WISMO is the tool that helps you answer it with a tracking link instead of digging through chat history.