Median 5 opens
Tracking-link opens per order
Across the 130 orders whose tracking page was opened at least once (52 sellers), customers opened that link a median of 5 times, mean 7.4, before the order finished. The distribution has a long tail: 34 of those orders were opened ten times or more, and those 34 account for 587 of the 963 total opens. The most-opened single order reached 62.
29.9%
Orders whose tracking page was opened
130 of 434 orders. Sellers do not share a link on every order, so this is a floor on how often customers check, not a measure of how often they would.
15 currencies, 28 timezones
Spread across the seller base
64.2% of sellers use a currency other than INR. Most common: INR (29), USD (24), EUR (7), GBP (5), ZAR (3), AED (2), MYR (2), NGN (2).
7 days
Median order creation to due date
Across all 434 orders. Mean 9.9 days; one order in ten runs 18 days or longer. This is the window over which an order's details have to be held somewhere.
6 orders
Median seller peak concurrent open orders
Among the 32 sellers with five or more orders, the median seller peaked at 6 orders open at once; 27 of the 32 peaked at five or more, and the highest reached 30. An order counts as open from creation until it is delivered, completed, or past its due date.
1.6 days
Median order creation to completion
Across 173 completed orders. This cohort skews toward quick-turnaround work, so it should not be read as how long custom orders take in general.
2.4 updates
Status updates recorded per order
1,039 updates across 434 orders.
26 orders
Orders paid in more than one instalment
Of the 237 priced orders with any payment recorded. Payment status overall: 194 paid, 196 unpaid, 44 on advance. Of the 44 part-paid orders, 26 are past their due date with a balance still outstanding.
26% of orders
Share of orders from repeat customers
Across 346 distinct customers (identified by seller and phone number), 25 placed more than one order. That is 7.2% of customers, and they placed 113 of the 434 orders. The most frequent single customer has placed 23.
Median 50%
First deposit as a share of order price
Across 62 orders where the first recorded payment was less than the order price (16 sellers), the median of each seller's own median deposit is 50.0%. Many sellers quote this figure, but usually without evidence. Pooling all 62 deposits gives the same 50.0%. But the consistency the "50% standard" implies is still absent: seller medians run from 8.0% to 68.3%, and 34 of the 62 deposits fall outside the 45–55% band entirely. 62 of the 237 priced orders with any payment started with a deposit; the other 175 were paid in full at the first payment.