For makers
Handmade work takes time, and customers wait for it. WISMO keeps each made-to-order piece in one list with its colours, sizes and personalisation, the deposit and the date you promised. Send the customer a progress link with photos as you make it, and stop answering “how is it coming along?” by message. Free for your first 30 orders, on iPhone and Android.
Updated · Written by Ashish Vijay
Sound familiar?
WISMO is built for handmade and craft businesses who want to stay on top of orders without setting up a complicated online shop.
Custom details like colours, names to stitch and wax scents live in screenshots, and one wrong detail means remaking the piece.
Lead times stretch to weeks, and with several pieces in progress it is hard to see which one is due first.
Materials are bought before the customer has paid anything, so a cancellation costs you money.
You sell on Etsy, at markets and through DMs, and orders from each place are tracked differently.
How handmade makers use WISMO
Name the stages your piece goes through. Your customer sees these exact words on their tracking page, not a general “In progress”.
Add the order with every custom detail in the description, and take a deposit before you buy materials.
Use stages that match your craft, such as Yarn Ordered, Making, Curing or Finishing, so the customer sees real progress.
Post a photo update as you work (Pro) and record the balance when it is paid. The finished piece goes out with its tracking link.
Yes. Keep selling on Etsy and use WISMO for the orders that come through Instagram, WhatsApp, markets or regulars, where Etsy takes no part. Many makers move repeat customers to direct orders to avoid Etsy’s fees.
Change the stage as you go and add a short note. On WISMO Pro you can attach a photo to an update, so the customer sees their piece being made on their tracking page.
Usually yes, at least enough to cover materials. In WISMO order data the typical deposit is 50% of the order price, but sellers range from 8% to 68%. WISMO records the deposit and shows the balance still due.
Yes. The catalogue is free on every plan: save your products with prices and photos, pick them when you create an order, and track stock for ready-made items like candles or soap bars.
No. Only you use the WISMO app. Your customer gets a link they open in any browser, with no app to install and no account to create, and it shows where their order is, your latest updates and what has been paid.
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Running your orders
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Free for your first 30 orders. No card needed. On iPhone and Android.