Payment tracking

Track customer payments, deposits and balances

WISMO records every payment against the order it belongs to, whether it’s a deposit, a part-payment or the balance, so you always know what each customer has paid and what they still owe. It doesn’t take payments for you: you get paid the way you do today, and WISMO keeps the record. Free for your first 30 orders, on iPhone and Android.

Updated · Written by Ashish Vijay

Sound familiar?

Why payments slip through the cracks

  • Deposits arrive as screenshots in one chat and balances as bank alerts somewhere else, so no single place says who has paid what.

  • A customer pays in three instalments, and working out the balance means adding up messages from weeks ago.

  • You hand over a finished order meaning to collect the rest later, then forget, and so do they.

  • At the end of the month you know roughly what came in, but not which orders it came from.

Payment tracking

What WISMO does with payments

  • Deposits and part-payments

    Record each payment as it arrives, with its amount, date and method: cash, UPI or digital wallet, bank transfer, card or other. WISMO keeps the running total and the balance.

  • See who still owes you

    Every order shows Paid, Advance or Unpaid at a glance. The Unpaid filter lists every order still waiting on money, and each customer’s page shows what they owe in total.

  • A daily unpaid-orders nudge

    At 1pm your local time, WISMO reminds you about orders that still have money outstanding, so the balance gets asked for before the order is forgotten.

  • Customers see what’s paid

    The order’s tracking page shows the customer what they’ve paid and what’s left, so there’s no argument about the balance on collection day.

  • Invoices by email

    Send an itemised invoice from the order, in your currency, when a customer or a business buyer needs one.

  • Revenue and profit

    Stats shows what you’ve collected this month and, if you add costs to items, which ones make you the most.

  • Export to CSV

    Take your orders and payments into a spreadsheet, or hand them to your accountant.

How it works

  1. 1

    Add the order with its total price. Any currency works.

  2. 2

    When the deposit arrives, tap Add Payment and record the amount and how it was paid. The order shows Advance and the balance due.

  3. 3

    Record the balance when it’s paid. The order turns Paid, and the customer’s tracking page shows the full payment history.

26 of 44

part-paid orders in WISMO’s data were past their due date with a balance still outstanding434 orders from 81 sellers, March–September 2026

Common questions

Does WISMO take payments from customers?

No. WISMO records payments but doesn’t process them. Your customers pay you the way they do today, by bank transfer, cash, card, UPI or a payment link, and you record each payment against the order.

How do I track a deposit and the balance?

Record the deposit as a payment on the order. WISMO marks the order Advance and shows the balance still due. When the rest arrives, record it as a second payment and the order turns Paid.

Can WISMO remind customers to pay?

WISMO reminds you, at 1pm your local time, about orders with money outstanding. You send the reminder to the customer yourself, on WhatsApp or however you talk to them. Our free WhatsApp order message templates include a friendly balance reminder and an overdue one.

Can I see everything one customer owes?

Yes. Each customer’s page shows their total spend, the orders in progress and the amount outstanding across all their orders.

Which currencies does WISMO support?

Over 30 currencies are in the picker, and any other ISO currency code works too. Your customer sees amounts in your currency on their tracking page and invoice.

Guides you might find useful

Put your next order in WISMO

Free for your first 30 orders. No card needed. On iPhone and Android.