Best Free Order Form Tools in 2026: 7 Options Compared

Short answer: for order requests with no payment, Google Forms is the simplest free choice. If the form must add up a total and take a card payment, use Tally. Its free plan does both, and Tally adds no fee of its own. Jotform, Zoho Forms and Cognito Forms also take payments for free, but with low monthly limits or an extra fee. If you sell from a list of items, try a free WISMO store page. Each request you accept becomes an order with its own tracking link.

An order form saves you from asking the same questions in every chat. The customer gives you their name, the item, the size, the date and any notes in one go. You get a tidy request instead of fifteen messages.

But “free” means something different in every tool. One tool limits the number of forms. Another limits how many orders you can take each month. A third takes a share of every payment. These limits matter most in a busy month, like the weeks before a holiday.

We checked every limit and fee on each tool’s own website on October 26, 2026. Plans change often, so check again before you build your form.

We make WISMO, one of the seven options here. We have tried to be fair, and we say where other tools do things WISMO does not.

What to look for in a free order form

Before you compare tools, write down what your form must do. Most sellers need some of these five things.

Enough orders each month. Count your busiest month, not an average one. A limit of 100 a month sounds like a lot until a holiday rush.

Options and prices. A cake has a size, a flavor and a message. A custom shirt has a size, a color and a print. The form should show these options clearly.

A total for the customer. Some forms add up the price as the customer chooses. Others cannot, so the customer only sees a price when you reply.

Payment, or no payment. Decide if the customer should pay in the form. For custom work, many sellers confirm the details first and take a deposit after. Then the form does not need payments at all.

What happens next. A form collects the request. It does not tell you what is due on Friday or who still owes money. It does not tell the customer that their order is ready. Think about where each order goes after the form.

1. Google Forms: free, familiar and simple

Google Forms is free with a Google account. Customers can fill it in without an account, unless you add a file upload question. Responses can go into a linked Google Sheet, where each order becomes one row. Since January 2026, a form can also close itself at a set time or after a set number of responses. That helps when you only have room for 30 pre-orders.

Best for: order requests where you confirm the price and take payment later.

Free plan: free. Google lists 12 question types, including multiple choice, dropdown, date and file upload.

Limitations: Google’s question types include no payment or price question. So the form cannot take money, and it cannot add up a total. To answer a file upload question, Google says the customer must sign in to a Google Account. Some customers will stop at that step. Our guide to Google Forms for orders shows how to set one up well.

2. Microsoft Forms: free with a Microsoft account

Microsoft Forms works much like Google Forms. It offers choice, text, rating, date and file upload questions, and it works well with Excel. If you already use Outlook or Microsoft 365, it is the easy choice.

Best for: sellers who already use Microsoft tools.

Free plan: on a free personal account, Microsoft allows up to 400 forms. Each form can receive up to 200 responses. A paid personal account raises that to 1,000.

Limitations: Microsoft’s list of question types has no payment question. The 200-response limit is per form, so a busy pre-order form can fill up. If that happens, you would need to start a new form.

3. Tally: payments and totals on the free plan

Tally is a newer form builder with a generous free plan. Its pricing page lists unlimited forms and unlimited submissions, within its fair use rules. The free plan also includes payments, file uploads, conditional questions and calculations.

Calculations are the useful part for orders. You can give each option a price, and the form adds up the total as the customer chooses. Tally can then charge that total through Stripe. Tally’s help page says it adds no fee on top of Stripe’s pricing.

Best for: sellers who want customers to see a total and pay in the form, for free.

Free plan: unlimited forms and submissions within fair use, with Stripe payments. Pro costs $24 a month and removes the Tally branding.

Limitations: payments go through Stripe only, so you need a Stripe account. Free forms show Tally branding. Stripe charges its own fee on each card payment.

4. Jotform: the most templates, but tight free limits

Jotform has a very large library of ready-made order form templates. When we checked, it listed thousands, including custom cake, cupcake and t-shirt order forms. It connects to many payment providers. Jotform says it does not charge its own transaction fees on payments.

Best for: sellers who want a ready-made template and take a few orders a month.

Free plan: the Starter plan allows 5 active forms and 100 submissions a month. It also allows only 10 payment submissions a month. Free forms show Jotform branding. The Bronze plan is $39 a month, or $408 a year.

Limitations: the limit of 10 payments a month is the one to watch. If the form must take payment for every order, you will reach it quickly. The jump from free to $39 a month is also large for a small seller.

5. Zoho Forms: more submissions, fewer forms

Zoho Forms is part of the Zoho family of business apps. Its free plan allows more submissions each month than Jotform’s, but fewer forms.

Best for: sellers who use one or two forms and take a few hundred requests a month.

Free plan: 3 forms, 500 submissions a month, 10 payment submissions and 1 user. Free forms show a “Powered by Zoho” footer.

Limitations: like Jotform, free payments stop at 10. Zoho’s pricing page did not show prices for its paid plans when we checked. Check the price for your country before you upgrade.

6. Cognito Forms: totals and payments, with an extra fee

Cognito Forms lists calculations among its features. So a form can work out a total from prices and quantities. We did not confirm which plans include calculations. It can take payment on every plan, including the free one, through its own Cognito Pay.

Best for: sellers who take fewer than 100 orders a month and want payment in the form.

Free plan: the Individual plan allows 100 entries a month for 1 user, with Cognito Forms branding. Pro is $24 a month, or $19 a month billed yearly.

Limitations: Cognito Pay charges 2.9% + 30¢ on each payment. On the free Individual plan, Cognito Forms adds another 2%. On Pro, that extra fee is 1%. Cognito says you can pass these fees on to the customer.

7. WISMO store page: a free page where customers send a request

We make WISMO, so read this section with that in mind. WISMO is not a form builder. It is an order app for small sellers. Every seller can publish a free store page at their own address, such as yourshop.wismo.live.

Your customer opens the page, sees your items with photos and prices, and picks what they want. They choose quantities, add their name, phone number and a note, and send it. The page shows an estimate as they choose. They do not pay, and they do not need an account.

The request arrives in your WISMO app as an enquiry. You call or message the customer to confirm the details. When you accept it, it becomes an order with a due date. The order gets a link where your customer can check its progress at any time.

Best for: sellers who sell from a set list of items and want each order tracked after they accept it.

Free plan: the store page is free on every plan. Your first 30 orders are free, and accepted enquiries count toward them. WISMO Pro is $9.99 a month or $99.99 a year, and you can try Pro free for 7 days. Pro removes the “Powered by WISMO” line from your pages and removes the order limit.

Limitations: WISMO takes no payments and has no checkout. You cannot add your own questions, because the page uses your item list plus name, phone, email and a note. So it is a poor fit for a long custom brief, such as a wedding dress with twenty measurements.

Free order form tools compared

A worked example: 40 holiday cookie boxes

Here is an illustrative example. Say you sell holiday cookie boxes at $45 each. You expect 40 pre-orders in the first two weeks of December. You want each customer to pay in full when they order. The total is $1,800.

Stripe’s standard US card fee is 2.9% + 30¢ per payment. On 40 payments of $45, that is $64.20.

Now change one thing. Say you take a 50% deposit after you confirm each box. The form then only collects requests, and any of the seven tools works. The choice comes down to how the form looks and where the orders go next.

In WISMO’s order data, the median first deposit was 50% of the order price. But each seller’s own median ranged from 8% to 97%.

Median 50%

Our guide to deposits for custom orders covers how to pick your own figure.

What a form does not do

Every tool in this list stops when the customer presses Send. The work after that is still yours. You confirm the details. You take the deposit. You make the item. You answer “is it ready yet?” And you remember the due date.

That last question comes often. We looked at the 262 WISMO orders whose tracking link was opened at least once. Customers opened that link a median of 5 times before the order was finished.

Median 5

Each of those opens is a question the seller did not have to answer by message. The dataset is small, at 731 orders from 155 sellers, and it is published with its limits.

So plan where each order goes after the form. A spreadsheet works for a few orders a week. Our customer order template gives you the columns to start with. When you hold many orders at once, an order app saves time.

Which free order form should you pick?

If you only collect requests and confirm by message: Google Forms. It is free, simple and familiar to customers. Use Microsoft Forms instead if you live in Outlook and Excel.

If customers must see a total and pay in the form: Tally. It does both on the free plan with no extra fee from Tally.

If you want a ready-made template and take a few orders a month: Jotform. Watch the limit of 10 payments a month.

If you take fewer than 100 orders a month and want payment in the form: Cognito Forms. Count the extra 2% on the free plan.

If you sell from a list of items and want each order tracked: a WISMO store page. Customers send a request with no account, and each accepted request becomes an order with its own link.

If you need a full shop with checkout, shipping and tax: a form is the wrong tool. Our comparison of an inquiry form and an online store explains when a checkout makes sense.

The honest summary

Most free order forms are good at collecting a request. They differ on three things: the number of orders a month, whether they take payment, and what each payment costs. Start with your busiest month and your payment plan, and the right tool is usually clear.

Whatever you choose, keep the form short. Ask only what you need to say yes to an order. Then decide where the order lives after the customer presses Send. For the rest of that process, see how to take orders on Instagram and how to take orders on WhatsApp.